Privacy Policy

1. Introduction

LaunchKernel ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website building services.

LaunchKernel is part of the ResilientMind AI Ecosystem. This policy applies to all services provided under the LaunchKernel brand.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when using our services:

• Account Information: Name, email address, business name
• Business Details: Industry, services, target audience, brand preferences
• Contact Information: Phone number, address (if provided)
• Payment Information: Processed securely through Stripe (we do not store full payment details)
• Website Content: Text, images, and other content you provide for your website

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Usage Data: Pages viewed, features used, time spent on site
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, referring URLs
• Cookies: Session cookies and preference cookies (see Cookie Policy below)

3. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To create, deploy, and deliver your website
• AI Content Generation: To generate relevant, personalized content using Anthropic's Claude AI
• Payment Processing: To process payments through Stripe
• Communication: To send order confirmations, updates, and support messages
• Service Improvement: To analyze usage patterns and improve our services
• Security: To detect and prevent fraud, abuse, and security issues
• Legal Compliance: To comply with legal obligations and enforce our terms

4. Third-Party Services

We use the following third-party services to provide our platform:

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption in transit (HTTPS/TLS) and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure third-party integrations
• Regular backups and disaster recovery plans

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations:

• Account Data: Retained while your account is active and for 2 years after closure
• Order History: Retained for 7 years for tax and legal compliance
• Website Code: Retained in repositories until you request deletion
• Usage Data: Anonymized after 90 days and retained for analytics

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal obligations)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your data for certain purposes
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@launchkernel.com

8. Cookies and Tracking

We use cookies and similar technologies:

• Essential Cookies: Required for authentication and core functionality
• Preference Cookies: Remember your settings and preferences (e.g., theme)
• Analytics Cookies: Help us understand how visitors use our site

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws.

11. ResilientMind AI Ecosystem

As part of the ResilientMind AI Ecosystem, we may share aggregated, anonymized data across our product suite to improve AI models and services. We will never share personally identifiable information without your explicit consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or prominent notice on our website. Continued use after changes constitutes acceptance.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights: